Professional Body Language
When you are working with people, either as a co-worker or as a manager, and you have someone explaining something to you that either you don’t understand or you think is outlandish, you need to hide...
View ArticleFixing the Giant Ship
I was looking up some stories and I came across this Islamic folktale: – The following is an incident about an engine failure in a giant ship. The ship’s owners tried one expert after another, but none...
View ArticlePromo Script Writing Project
So I have been having to sit on this for about a week, but now I’m allowed to show it off. Here’s the story. In mid-December, I was contacted by an office furniture-design company in the Montreal area...
View ArticleStrengthen Your Writing
Reading technical documentation is nobody’s idea of an enjoyable night in. You could try to make it special with some wine and candlelight, but it’s still going to be a stretch. Therefore, the...
View ArticleWriting and Editing
Writing is like building a house in the woods where no house previously existed. Re-writing is like demolishing a house in the woods and rebuilding it to suit your needs and stylish flair. Editing is...
View ArticleRomancing the RoboHelp
In my latest project, I’ve been reacquainting myself with the joys of Adobe RoboHelp and Framemaker to produce some online help. Please see my previous post about RoboHelp that I’ve updated to include...
View ArticleLaunch DXtory
I’m having to record some application demos for a video tutorial at work and the application they use here is DXtory. I’d never heard of it before, but it seems pretty popular in the gaming industry....
View ArticleCrystal Anniversary 2018
Wow. LinkedIn just reminded me that I created my incorporated company Documentia Inc. 15 years ago this week. Back in 2003, I had already been writing professionally for 10 years, but a contract with...
View ArticleCanaries
The truth of the matter is that the documentation of a product should be excellent. The grammar and style should be flawless and the information should be easy to read and retain. Producing excellent...
View ArticleWinding Down
In April 2018, I decided to embark on a journey with SAP Canada as a full-time User Assistance Developer, which is a fancy title for a Technical Writer. I had always heard good things about working at...
View Article
